Activity Data

 

December 2025

  • Total calls: 5,808
  • Calls answered in 2 min: 3,444
  • Calls missed: 1,640
  • Prescriptions issued: 32,638
  • Referrals made: 475
  • Sick notes issued: 214
  • Admin communications: 1,457
  • Text messages sent and received: 1,485
  • Digital requests: 1,254

November 2025

  • Total calls: 5,729
  • Calls answered in 2 min: 3,049
  • Calls missed: 519
  • Prescriptions issued: 32,157
  • Referrals made: 495
  • Sick notes issued: 210
  • Admin communications: 1,624
  • Text messages sent and received: 2,413
  • Digital requests: 1,087

October 2025

  • Total calls: 6,568
  • Calls answered in 2 min: 4,257
  • Calls missed: 839
  • Prescriptions issued: 33,986
  • Referrals made: 511
  • Sick notes issued: 187
  • Admin communications: 2,055
  • Text messages sent and received: 1,992
  • Digital requests: 4,418

September 2025

  • Total calls: 5,864
  • Calls answered in 2 min: 3,885
  • Calls missed: 611
  • Prescriptions issued: 31,329
  • Referrals made: 486
  • Sick notes issued: 195
  • Admin communications: 1,780
  • Text messages sent and received: 2,632
  • Digital requests: 1,100

August 2025

  • Total calls: 5,734
  • Calls answered in 2 min: 3,759
  • Calls missed: 694
  • Prescriptions issued: 27,723
  • Referrals made: 461
  • Sick notes issued: 172
  • Admin communications: 2,588
  • Text messages sent and received: 4,302
  • Digital requests: 3,920

July 2025

  • Total calls: 6,099
  • Calls answered in 2 min: 4,041
  • Calls missed: 573
  • Prescriptions issued: 31,043
  • Referrals made: 511
  • Sick notes issued: 186
  • Admin communications: 2,055
  • Text messages sent and received: 4,724
  • Digital requests: 2,718

June 2025

  • Total calls: 5,605
  • Calls answered in 2 min: 3,761
  • Calls missed: 552
  • Prescriptions issued: 28,780
  • Referrals made: 540
  • Sick notes issued: 189
  • Admin communications: 609
  • Text messages sent and received: 1,850
  • Digital requests: 2,497

May 2025

  • Total calls to the surgery: 6,456
  • Calls answered within 2 minutes: 4,076
  • Calls missed: 464
  • Prescriptions issued: 30,987
  • Referrals made: 497
  • Sick notes issued: 179
  • Administrative communications issued: 2,057
  • Text messages sent and received: 1,053
  • Total digital requests submitted: 3,018

April 2025

  • Total calls to the surgery: 6,456
  • Calls answered within 2 minutes: 4,076
  • Calls missed: 464
  • Prescriptions issued: 30,987
  • Referrals made: 497
  • Sick notes issued: 179
  • Administrative communications issued: 2,057
  • Text messages sent and received: 1,053
  • Total digital requests submitted: 3,018

February 2025

  • Total calls to the surgery: 6,876
  • Calls answered within 2 minutes: 4,411
  • Calls missed: 540
  • Prescriptions issued: 30,252
  • Referrals made: 542
  • Sick notes issued: 183
  • Administrative communications issued: 3,016
  • Text messages sent and received: 2,369
  • Total digital requests submitted: 1,518