Activity Data

 

Activity Data

February 2024 

 

7,609

-7,096 (14,705)

Total Calls Received

4,981

-768 (5,749)

Calls Answered within 2 Minutes

2,627

-6,327 (8,954)

Calls Abandoned

29,141

-989 (30,130)

Prescriptions Issued

341

-73 (414)

Referrals Made

190

-55 (245)

Med3 Issued

3,011

+325 (2,686)

Letters / Emails Issued

243

-2,755 (2,998)

Text Messaged Sent and Received

3,164

-258 (3,422)

Digital Requests

5,453

Total Appointments

5,179 (94.975%)

Patients Seen

275 (5.025%)

Did Not Attend (DNA)