Accessing GP Services

These have been challenging days for all of us, haven't they? We wanted to let you know that throughout the pandemic, our surgery has remained open. Our doctors and nurses have been working tirelessly, and thanks to their hard work and dedication there has not been one day when the surgery has been closed. We are so grateful to all our patients for their support during these trying times.

You will have noticed that the way you access GP services (including nursing and phlebotomy services) has changed.

The Welsh Government have put together this really helpful video which explains these changes a little more, and we wanted to share it with you. Please do take a look!

In addition, this little flowchart may also help with understanding why our team ask so many questions when you first call us. 

Booking Appointment FlowChart

There is an flow chart of how booking appointments here at Meddygfa Glan Cynon Surgery will work.

Flow Chart

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Published: Jul 16, 2021